The worst error stated by Disney Plus is Error Code 83. It is said so because the problem cannot be resolved completely nor you can find where the problem lies blocking the app making it worse. While streaming any content you can confront this type of error. So, this blog will guide you to solve the error to some extent to make you able to watch on the app.
Almost on any device, this error can be seen where DisneyPlus runs such as Roku, Apple TV, Gaming Consoles, Smartphones, PC and so on.
What is the cause of the Disney Plus Error Code 83?
Disney is quiet about what is the reason that causes such Error Code 83. The Disney Plus help center explains that the code signifies an unknown error while streaming on the device,
“means we experienced an unknown error streaming to your device. This is typically a device compatibility issue, connection error, or account issue.”
+This is not very helpful and not directly but restricting the error down to an issue with the gadgets, internet connection, or issue with the account.
How to fix the error code 83 on Disney Plus?
In order to fix the error code, 83 on Disney Plus follow the below-listed solutions. The error code occurs on different devices and some of the fixes might not work so do make sure to check the device before applying the fixes.
DisneyPlus is not the problem
The error facing might be because the Disney Plus is not working at this moment. Your device is not the cause. Connection problems or heavy traffic on the site of the DisneyPlus can lead to showing the error code. So, first, find that the issue is from your end or the service.
Check the compatibility of your device
The Error might occur because the device is incompatible with the app. You need to look at the compatible list for the software and the DisneyPlus app to avoid the error. If the issue is in your device then go for a different one and if not then proceed to the next technique.
Check the web browser
After checking that the device is compatible you need to check the browser. Your web browser does not suit the app and blocks Disney Plus from streaming. DisneyPlus assists Chrome, Firefox, Edge, and Internet Explorer on Windows, Safari, Chrome, and Chrome on Chrome OS and Firefox on macOS. So, make sure to go through the list and see which one is compatible and use the one that is.
Check the internet connection and speed
When you start any app you need to check the internet connection sometimes the connection is down and hard to load any video. You can also check the speed on The Disney Plus internet speed requirements that will give you a rough idea. Also, test the speed of the internet on different sites. One more thing is to check that you have sufficient mobile data if streaming from the phone.
Restart the device
This technique is easy and simple and you might have used it a few times to solve any issue. You just need to close the app and also the background apps. After that click the Restart button and wait till it completes the process. Once done now go to the app and start streaming.
Update Disney Plus app
As a user, you need to check if any updates are available that will help to fix any error. If you update the app it might take a little more of your storage but the app will run smoothly. Once new versions are released, old versions become incompatible. This is the reason that causes the error on the device you are using currently.
Uninstall and install again the DisneyPlus application
Check the store if any update is available if not then remove the application so you can fix code 83. After completely deleting the app you can now install it again. Now, look if the issue still persists.
Update the OS of your device
Many users do not update the Operating System or firmware because of negligence or your device has no extra storage. If running an older version then the error code will appear on the screen. So, upgrade the firmware or OS and install it to avoid the error, and streaming can be done smoothly.
Use Different Account
The reason for the code 83vis due to the account issues. The entire solution is focused on the fixation of software so far but if the above fixes do not work then the problem is in your account. Just sign in using a different account. If this fix resolves the issue and the code does not show up then you can surely say that your account was hindering you from streaming DisneyPlus. Try to check the details of your billing and status of subscription and reach to the customer care of DisneyPlus for any assistance.